Another round of image edits
When a campaign changes, designers reopen, edit and export every asset one by one.
AI BRAIN SYSTEM / ONLINE
Give your enterprise
an AI brain that gets work done
Start with one job your team repeats every day. It understands the goal, remembers the business, calls specialist skills, works in real software, and returns an outcome people can review.
Start from real workDeliver outcomes continuously
LIVE SYSTEM / REAL TIME SYSTEM ONLINE
SUBSTANTIAAI BRAINEXECUTIVE CORE
01
Real workMessages · Files · Systems
02
Business memoryKnowledge · Rules · Context
03
Specialist skillsRecruiting · Support · Global
04
Reviewable resultOutcome · Evidence · Handoff
OBSERVEACTVERIFY
01
One job
begin with frequent, repetitive work whose outcome can be verified
02
Two paths
hand off one workflow to AI, or build the business system and AI together
03
End-to-end
evidence from task input and execution through review and human handoff
Start from real work · Validate with company samples · Keep people in control
Everyday work · REAL OPERATIONS
How much of a busy day is spent doing the same thing again?
The best entry point for AI is often not a grand transformation plan. It is the sentence teams repeat every day: ‘We have to do this all over again.’
Files scattered across chats
Submissions, revisions and decisions live in threads, forcing operators to search, download and check repeatedly.
Data copied by hand again
Several platforms and spreadsheets must be reconciled and copied into the same report every time.
Real projects · Clients anonymized
Begin with change that has already happened.
These results come from project-owner descriptions. We preserve scope, human review and measurement caveats rather than presenting one outcome as a universal promise.
01E-commerce · Design team
Half a day of repetitive edits became one task instruction.
A user submits an asset package and instructions. The AI employee edits the batch, then a designer reviews the result.
BEFOREPreviously, each file was opened, changed and exported by hand; similar work often took half a day or a full day.
DELIVEREDAI interprets the request, processes the batch and returns the files. The designer decides whether they are ready to publish.
Minutesprocessing time in the delivered workflow
Actual time varies with asset count, complexity and review requirements. This is not a universal SLA for image work.
02E-commerce · Creator operations
Stop searching chat history. Spend the time on content judgment.
A workflow platform organizes submissions and status. AI applies company rules for first-pass screening; operators make the final decision.
BEFOREMaterials and acceptance records were scattered across chats, requiring repeated search, download and manual checking.
DELIVEREDA submission platform and AI screening route questions, exceptions and acceptance decisions back to operators.
About 70%repetitive work reduced, per project owner
The measurement period and scope remain to be documented. It refers only to repetitive work in this project—not headcount or total cost.
More than a chatbot
Enterprises do not need more AI tools. They need an action brain that turns intent into outcomes.
PRODUCT DEFINITION / 01
A general AI employee combines a persistent identity, executive brain, partitioned memory, enterprise policy, Skill Packs, applications and execution resources. People see one employee with many abilities; underneath is a versioned, isolated system that loads only what each task needs.
AI EMPLOYEE=BRAIN + MEMORY + SKILLS + TOOLS
Product system
One persistent AI employee. One enterprise brain that keeps evolving.
The employee is not tied to one app or one machine. Its executive brain understands goals, Skill Packs provide expertise, and governed tools complete the work.
01 / IDENTITYPersistent identity · Enterprise rules
General AI employee
A digital employee the enterprise owns and manages, with a role, schedule, goals, permissions and long-term memory. It is not a Windows machine or a platform account.
01EXECUTIVE BRAIN
Unified executive brain
Understands enterprise goals, prioritizes work across skills, selects tools and accounts, evaluates risk, and verifies every outcome.
02SKILL PACKS
Specialist skills, installed on demand
Candidate conversations, resume collection, support Q&A and after-sales workflows are independently versioned and loaded per task.
03TOOLS & RUNTIME
Real work across real tools
The brain routes tasks to visual desktop automation, a governed browser or an official API. BOSS, Liepin, WeChat and ERP are tools—not employees.
! One employee is not one giant prompt.
Each task loads only the skills, knowledge, account and permissions it needs. Recruiting memory never leaks into support, tenants never cross, and desktop writes stay strictly serialized.
Continuous operating loop
Every action begins with observation and ends with evidence.
The brain never tosses a task to a script and looks away. After every atomic action the runtime observes again and verifies; anomalies, risk signals or human input immediately alter the next step.
01
Observe
Read screens, pages, messages, files and system events.
02
Understand
Turn raw signals into contextual business facts.
03
Decide
Use goals, rules, quotas and risk to select the next step.
04
Act
Call an authorized tool for one minimal atomic action.
05
Verify
Use post-action evidence to confirm the outcome.
06
Supervise
Record, recover or hand off, then decide again.
↺CONTINUOUS LOOP
Two delivery paths
Different workflows need different paths to production.
We do not assume every problem needs an agent or a platform. We first understand the work, then choose the shortest reliable path.
01Existing process · Clear task
Let AI take over a repeatable segment
Structure the repeatable steps, then combine AI, rules and tools behind one clear task entry point.
For example: batch image edits, document preparation and reporting
02Scattered material · Manual coordination
Build the business system and AI together
Organize materials, status and collaboration first, then embed AI where it fits while people retain final judgment.
For example: creator submissions, after-sales routing and procurement
Built with your team
Understand the work first. Then make AI do it well.
Enter the worksite
See how work happens and map inputs, tools, rules and bottlenecks.
Stage outputWorkflow and problem map
Choose one entry point
Compare frequency, time, rule clarity and exception rates.
Stage outputPilot scope and acceptance criteria
Validate with real samples
Compare against human outcomes and record where judgment must remain human.
Stage outputPrototype, sample results and gaps
Enter daily operations
Connect existing tools or add the missing workflow layer, with clear permissions and handoff.
Stage outputUsable workflow and operating guide
Review and improve
Measure total processing and review time, rework and exceptions before expanding.
Stage outputOutcome review and iteration list
Evaluation includes human review time—not only how long the AI ran.
Business, software and AI
Not only the brain—the ability to make it work in the business.
CORE CAPABILITIES03
CAP / 01
Understand the business
Start from real users and work samples to define the process, rules, inputs, outcomes and acceptance criteria.
CAP / 02
Build the system
Connect existing systems and add the workflow layer that gives materials, status and collaboration a clear home.
CAP / 03
Deploy the AI
Combine task understanding, specialist skills and tool execution, returning reviewable outcomes and handing exceptions to people.
Global expansion · AI OPERATIONS
One AI brain across languages, time zones and global channels.
Product knowledge, brand rules and service standards stay governed at headquarters, while language, culture, channels and local policy load per market. Global operations do not need a fleet of disconnected bots—one AI employee can gain worldwide capabilities.
GLOBAL OPERATIONS / ONLINEUTC+8 → WORLD
HQ KNOWLEDGEHQ AI Brain
DTC site
Marketplaces
Global social
Worldwide support
24 / 7across time zones
Multilingualmeaning and brand aligned
One braingoverned knowledge and policy
Global market intelligence
Unify overseas channels, customer feedback and competitor signals into traceable market opportunities and recommended actions.
Multilingual localization
More than literal translation: adapt content to brand voice, product truth and local expression, with review built in.
International growth and support
Connect DTC sites, marketplaces, social, email and CRM to handle leads, questions and after-sales coordination.
Follow-the-sun operations
Global events enter one task queue. AI handles bounded work first and hands judgment calls to the right regional team.
HUMAN + LOCAL POLICY
Language, culture and regulatory boundaries are configured per market; local people retain review and control over publishing, commitments, refunds and other high-risk actions.
Skill Pack marketplace
One employee. Many specialist roles, installed on demand.
A Skill Pack defines the work to be done; applications are tools. The same AI employee can serve domestic teams or load language, channel and local-policy context for global expansion.
First release
01Recruiting · Candidate operations
Message handlingCandidate screeningResume collectionResume scoringSmart follow-up
First release
02Support · Service desk
Intent detectionKnowledge retrievalSmart replyTicket routingHuman escalation
03Support · After-sales
Order lookupShipment trackingReturns policyCase routingException handling
04Operations · Cross-platform
Data captureSystem entryFile handlingStatus trackingDaily reports
First release
05Global · International growth
Market intelligenceMultilingual contentGlobal acquisitionWorldwide supportTime-zone coordination
06Finance · Document operations
Document OCRField validationSystem entryException routingAudit trail
Safety by design
01
One task
only one writer controls an interactive desktop at a time
02
Revocable
short-lived grants, leases and fencing tokens stop stale writes
03
Human first
human input or high-risk signals immediately take control
04
Traceable
every observation, action, outcome and handoff leaves evidence
High-risk actions require human approval. Captchas, risk controls and anomalies are never bypassed automatically.
More applications
Start with one real job and let the brain grow from there.
RECRUITING / LIVEApplication · Capability status shown
AI recruiting employee
Understands the role, handles unread messages, collects resumes, searches candidates and reports results—continuously, inside quota, schedule and handoff boundaries.
Closed loopobserve → decide → act → verify
GLOBAL SERVICE / NEXTApplication · Capability status shown
AI global support employee
Uses one governed product knowledge base to serve multiple languages, time zones and channels; refunds, complaints and local sensitivities go to regional teams.
Global coordinationDTC · marketplace · social · CRM
OPERATIONS / EXPANDApplication · Capability status shown
AI operations employee
Collects information, enters data and tracks status across browsers, files, Office and business systems, turning repetition into reusable Skill Packs.
Composableone employee keeps learning
Deploy and operateThe cloud brain decides.
The cloud brain decides.
Execution works where it is needed.
The cloud control plane manages enterprises, employees, skills, tasks, entitlements and audit. Execution can run on customer premises or governed compute sites, connected outbound without exposing enterprise desktops to the public internet.
Cloud control planePrivate executionOutbound secure linkHybrid deployment
CLOUD CONTROL PLANEUnified controltenants · employees · Skills · scheduling · audit
Visual runtime
Windows Agent · OCR · input · desktop apps
Structured runtime
governed browser · official API · webhook
Human handoff
approval · captcha · risk · recovery
Start your enterprise brain
Give AI one real job first.
Tell us who does the work, how it happens, where time is lost, and which decisions must remain human. Together we will define the first entry point, execution boundaries and verifiable success criteria.
sales@substantia.ai · Shanghai · Enterprise AI employee deployment