Product architecture

One AI employee. One brain. Many skills.

We do not sell a script for one platform. We deliver a general AI employee that understands goals, calls specialist skills, works across tools and remains accountable for results.

01 / IDENTITYPersistent identity · Enterprise rules

General AI employee

A digital employee the enterprise owns and manages, with a role, schedule, goals, permissions and long-term memory. It is not a Windows machine or a platform account.

  • Independent employee identity and role
  • Enterprise rules, schedules and permissions
  • Persistent memory across execution resources
01EXECUTIVE BRAIN

Unified executive brain

Understands enterprise goals, prioritizes work across skills, selects tools and accounts, evaluates risk, and verifies every outcome.

  • Goal understanding and task planning
  • Context routing and partitioned memory
  • Policy, safety and outcome verification
02SKILL PACKS

Specialist skills, installed on demand

Candidate conversations, resume collection, support Q&A and after-sales workflows are independently versioned and loaded per task.

  • Recruiting and support skill packs
  • Isolated knowledge, rules and memory
  • Versioned entitlements and hot-plug upgrades
03TOOLS & RUNTIME

Real work across real tools

The brain routes tasks to visual desktop automation, a governed browser or an official API. BOSS, Liepin, WeChat and ERP are tools—not employees.

  • Windows visual runtime
  • Browser and official APIs
  • Tool adapters, verification and evidence
! One employee is not one giant prompt.
Each task loads only the skills, knowledge, account and permissions it needs. Recruiting memory never leaks into support, tenants never cross, and desktop writes stay strictly serialized.
REFERENCE ARCHITECTURE

General AI employee and Skill Pack architecture

One logical brain with specialist capabilities loaded on demand, with explicit boundaries between control, execution and human handoff.

Substantia AI general AI employee and Skill Pack logical architecture
Start your enterprise brain

Give AI one real job first.

Tell us the role, workflow, domestic and global channels, and tools. Together we will define the first Skill Packs, execution boundaries and verifiable success criteria.

sales@substantia.ai · Shanghai · Enterprise AI employee deployment
Product · General AI Employees and Skill Packs · Substantia AI