Capability marketplace · SKILL PACKS
Give one AI employee different professional abilities.
A Skill Pack describes the work, not a single application. Skills can load multiple tools, languages, global channels and local policy while receiving independent entitlements and upgrades.
First release
01Recruiting · Candidate operations
Message handlingCandidate screeningResume collectionResume scoringSmart follow-up
First release
02Support · Service desk
Intent detectionKnowledge retrievalSmart replyTicket routingHuman escalation
03Support · After-sales
Order lookupShipment trackingReturns policyCase routingException handling
04Operations · Cross-platform
Data captureSystem entryFile handlingStatus trackingDaily reports
First release
05Global · International growth
Market intelligenceMultilingual contentGlobal acquisitionWorldwide supportTime-zone coordination
06Finance · Document operations
Document OCRField validationSystem entryException routingAudit trail
Start your enterprise brain
Give AI one real job first.
Tell us the role, workflow, domestic and global channels, and tools. Together we will define the first Skill Packs, execution boundaries and verifiable success criteria.
sales@substantia.ai · Shanghai · Enterprise AI employee deployment